FREQUENTLY ASKED QUESTIONS

IS IT SAFE TO SHOP ON JARDISAC WEBSITE?

 For your protection, we use the PCI DSS system. The transaction is secured and assured by Shopifywith PCI security standard. Shopify uses 128 bit SSL encryption to ensure data remains secure for credit cards. Respecting credit card companies safety protocol, this system aims to improve the protection of your data bank and reduce the risk of fraud.

HOW DO I KNOW MY ORDER HAS BEEN RECEIVED?

You will receive an order confirmation by email when we receive your order. This email will include your order number and the summary of your purchase.

If after 24 hours you haven’t received the email confirmation, feel free to contact us

info@jardisac.com

CAN I MODIFY MY ORDER?

Once we receive your order, we can’t modify it. If you would like to add an item to your order, you will have to make a new purchase.

CAN I CANCEL MY ORDER?

To cancel your order, contact us

info@jardisac.com

Please note that the possibility of cancelling your order depends on its preparation status.

CAN I GET MY ORDER SHIPPED TO THE UNITED STATES AND INTERNATIONALLY?

Yes its possible to ship to United States and Internationally

HOW CAN I TRACK MY ORDER?

When your order will be shipped, you will receive an email confirmation with your tracking number. You will be able to track your order by visiting www.canadapost.ca and entering the tracking number in the appropriate field.